Cancellation policy/terms and conditions
Confirmation of booking requires minimum 50% deposit. Cancellation within 28 days will forfeit half of the deposit. Cancellation within 7 days will forfeit deposit. Cancellation within 5 days will result in the total booking being charged.
One night stay when available incurs a $45 surcharge. Check in from 2pm, check out is 11am. Late checkout available if availability permits with prior arrangement. Addition of extra beds to retreats $30 per bed for stay.
All internal areas are smoke free. Smoking is permitted on the verandahs. Please note that we are in a bush fire area and caution should be taken when smoking outdoors. Sorry but we do not allow pets.
Misuse of spas will incur additional cleaning charge of $100 plus costs of repair /replacement of any damage to equipment related to the misuse.
Damage to BBQ’s, spa covers, carpets, linen and furniture will also incur repairs costs to the guest responsible for the damage.
Two night minimum stay required on weekends.
Three night minimum paid stay required on all long weekends.